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Payments & Refund Policy

Effective Date: June 16, 2026 Last Updated: June 16, 2026

Thank you for subscribing to Yogshri Wellness . If, for any reason, You are not completely satisfied with Your subscription or purchase, We invite You to review our policy on cancellations, returns, and refunds below.

1. Payment Terms

  • All payments for subscriptions, live class passes, and 1-on-1 private yoga sessions are processed securely through our payment gateway at the time of purchase.
  • Prices are displayed in the currency applicable to your region and are inclusive of any applicable taxes unless stated otherwise.
  • By completing a purchase, You authorize Yogshri to charge the selected payment method for the total amount of Your order.

2. Subscription Plans & Auto-Renewal

  • Yogshri offers recurring subscription plans (Monthly, 3-Month and 12-Month).
  • Subscriptions automatically renew at the end of each billing cycle unless You cancel before the renewal date.
  • You may cancel your subscription at any time. Upon cancellation, Your access continues through the end of the current paid period, and no further charges will be made.

3. Class Rescheduling & No-Show Policy

  • 1-on-1 Private Sessions: Rescheduling or cancellation requires at least 12 hours advance notice. Cancellations with less than 12 hours notice will result in session forfeiture.
  • Live Group Classes: Class passes are consumed at session start time and cannot be refunded or transferred once the session begins.

4. 1-on-1 Class Packages

  • Unused sessions from 1-on-1 class packages will expire after 30 days from the date of purchase and cannot be carried forward, extended, or refunded.
  • Extensions may be considered in exceptional circumstances (e.g., medical emergency) at the sole discretion of Yogshri management and require prior written approval.

5. Cancellation & Communication Channels

To cancel your subscription, You must submit a clear written request through one of our official channels:

Important: Requests sent to individual instructors, trainers, or via personal messages will not be recognized or processed. Only requests submitted through the official channels listed above will be accepted.

6. Refund Eligibility

Refunds are available only when all of the following conditions are met:

  • The purchase was made within the last 7 calendar days.
  • You have not attended or used any live classes, sessions, or features during those 7 days.
  • The subscription was purchased at regular price. Discounted, promotional or sale are non-refundable, however may be considered at management's discretion. You may cancel auto-renewal for the subsequent billing cycle.

7. Refund Calculation

A 10% administrative fee is deducted from all approved refunds to cover payment gateway processing and administrative costs.

Formula: Net Refund = Total Amount − (10% × Total Amount)

Example: A $50 purchase would yield a net refund of $45.

Approved refunds are credited to the original payment method within 5 to 7 business days.

8. Refund Request Process

  • All refund requests must be submitted via email to support@yogshri.com.
  • Requests must be submitted within the applicable 7-day cancellation period outlined in Section 6.
  • Approved refunds will be processed within 7 to 10 business days, depending on your financial institution or payment provider.

9. Policy Modifications

Yogshri reserves the right to update or modify this Payment & Refund Policy at any time without prior notice. Changes will be posted on this page and apply immediately upon publication. We recommend reviewing this policy periodically to stay informed of any updates.

10. Contact Us

If you have questions about this policy or need assistance, please contact our support team: